- How do I know when my Hermes parcel will be delivered?
- How do I contact Hermes parcel delivery?
- How long does Hermes take to deliver?
- Does Hermes do same day delivery?
- Can I collect my parcel from Hermes Depot?
- Can you redirect a Hermes parcel?
- Why is my Hermes parcel late?
- Where does my parcel go if undelivered?
- What happens if Hermes Cannot deliver 3 times?
- What does on its way to the courier mean Hermes?
- How do I contact my local Hermes courier?
- Can you track your Hermes driver?
- How do I track my return with Hermes?
- What’s the latest Hermes can deliver?
- Does Hermes give you a time slot?
How do I know when my Hermes parcel will be delivered?
For ParcelShop deliveries, you’ll receive a notification when your parcel is ready for collection.
Please bring the confirmation email/text from your sender, if you have one.
If you’ll need identification or a PIN to collect your parcel, this information will be provided in a separate email directly from your sender..
How do I contact Hermes parcel delivery?
0800 – 022 22 77. The usual call charges apply to this number. Our team is available Monday through Saturday from 8.00 hrs to 19.00 hrs.
How long does Hermes take to deliver?
How long will it take to deliver my parcel? If your parcel was collected by a courier, it will typically reach the recipient within 3-5 working days. If your parcel was dropped off at a ParcelShop or Parcel Locker, it will typically reach the recipient within 2-4 working days.
Does Hermes do same day delivery?
Our Hermes Next Day Delivery service allows you to drop your parcel to any of 4,600* stores UK wide, and have your parcel delivered the very next working day. … If your parcel is dropped off at your Hermes Drop Shop before 12 noon it will have a greater chance of next working day delivery.
Can I collect my parcel from Hermes Depot?
Can I collect? You won’t be able to collect your parcel from your local ParcelShop or Depot, but your courier will make three attempts to deliver your parcel. If you don’t think you’ll be in for the next attempt you can divert your parcel to let your courier to deliver your parcel to a safe place or a neighbour.
Can you redirect a Hermes parcel?
You can now divert your parcel at any point in your parcels journey to your chosen safe place or a neighbour. Just enter your 16 digit tracking number and delivery postcode to see the options available. How can I change my delivery address?
Why is my Hermes parcel late?
Why has my parcel been delayed? In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer.
Where does my parcel go if undelivered?
What happens to undelivered mail? If there’s no return address or franking mark on the item, we’ll send it to the National Returns Centre (NRC). We’ll then open the item to try and find a sender’s address. … More information about what happens with mail returned to sender.
What happens if Hermes Cannot deliver 3 times?
We will make 3 attempts to deliver any Parcel and may destroy any Parcel if you do not tell us what to do with it after 3 failed attempts.
What does on its way to the courier mean Hermes?
Your parcel is at the nearest depot to its destination, waiting for delivery. Out for delivery. Your parcel is with a courier, on its way to its destination, and can be expected to arrive. Delivered. The parcel has arrived at its destination, or has been left in a designated safe place.
How do I contact my local Hermes courier?
If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.
Can you track your Hermes driver?
You can track your Hermes parcel delivery and find your item’s current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: … Entering your Hermes tracking reference will also work.
How do I track my return with Hermes?
You can track a parcel you’re returning in the same way as one you’re receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you’re returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.
What’s the latest Hermes can deliver?
Collections and deliveries are made by myHermes between 8am and 8pm, Monday to Saturday.
Does Hermes give you a time slot?
Hermes will text/email you on the morning of your delivery, with a time slot of 3 hours in which your parcel will be deliverd in. If you know you are not going to be in, you can arrange for your parcel to delivered to a safe place, your neighbour or you can change the delivery day/time.